Refund Policy

All Free Fire diamond top-ups, memberships, and Level Up Pass products sold by KGF Diamond Store are digital products.

Please make sure your Player ID is correct before placing an order.

Once a top-up has been successfully delivered to the Player ID provided by the customer, it cannot be cancelled, exchanged, or refunded.

If an order cannot be completed due to a problem on our side, we will provide a replacement or refund as appropriate.

KGF Diamond Store is not responsible for top-ups delivered to an incorrect Player ID entered by the customer.